Title: Nurse Manager
Reports To: Practice Administrator
FLSA Status: Non-Exempt/Exempt
Summary: This individual will be responsible for ensuring that the clinical staff (RNs/LPNs/Lab Assistant/MAs) operate efficiently and effectively. This Nurse Manager will supervise, direct and coordinate all clinical back-office staff functions. This position requires the knowledge and understanding of the job responsibilities of the various nursing activities within the organization including those of Staff nurse, Procedure nurse, Triage nurse, NOB interview nurse and surgery scheduling.
Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.
- Responsible for departmental goal setting and direction of department functions; works with Practice Administrator to determine department long term goals and needs
- Establish department priorities by answering questions and requests; and establishes quality standards, methods and procedures
- Oversee and ensure the functioning of patient scheduling and triage systems, as well as outpatient clinic flow including work in appointments and synchronizing patient assignments to allow physicians to be freed up when needed at the hospital.
- Participates in patient care as needed and in emergency situations
- Anticipating patient care or staff problems that may arise and initiating preventative measures by evaluating staffing requirements and patient needs
- Supervises all clinical staff in planning, implementing and evaluating nursing care including the ongoing day to day evaluation and assessment of workflow of the floor nurses and triage nurses.
- Prepare schedule for clinical staff employees ensuring staffing coverage meets the needs of the clinic
- Acquire and maintain EHR competency to assist staff and serve as a resource for providers.
- Manages performance, training, development, and scheduling of clinical staff; approves employee schedules, absences, overtime, and vacation
- Conduct clinical staff performance evaluations; document performance and attendance on an ongoing basis and partner with Practice Administrator in decision making and problem solving for annual evaluations, developmental coaching and corrective action
- Work with Practice Administrator in the hiring and termination process
- Evaluate working relationships of staff members and provide counseling to improve communication and interaction between staff and team members
- Attend required meetings and participate in committees and professional development as required
- Maintain patient confidentiality and protect individually identifiable health information per HIPAA regulation
- Maintain a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods
- Maintain knowledge of and complies with established policies and procedures, including OSHA.
- Work toward continuous quality improvement
- Stay current with changing technology, including software and industry specific programs
- Uphold, support, and promote all company policies and procedures
Supervisory Responsibilities: The Nurse Manager has supervisory responsibility for the nursing department, including approximately (25) direct reports.
Qualifications: To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.
- Degree in Nursing
- Registered Nurse with a current state license
- One to two years related experience and/or training
- Knowledge in the operation of computers, Microsoft office and email
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations:
- Current State RN Licensure
- CPR/First Aid Certification
- Drivers license and acceptable driving record
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Standing – Approximately greater than 2/3 of on-the-job time.
- Walking – Approximately greater than 2/3 of on-the-job time.
- Sitting – Approximately 1/3 to 2/3 of on-the-job time.
- Use of hands to finger, handle or feel – Approximately 1/3 to 2/3 of on-the-job time.
- Reaching with hands and arms – Approximately less than 1/3 of on-the-job time.
- Climbing or balancing – Approximately less than 1/3 of on-the-job time.
- Stooping, kneeling, crouching or crawling – Approximately less than 1/3 of on-the-job time.
- Talking or hearing – Approximately greater than 2/3 of on-the-job time.
- Tasting or smelling – Approximately 1/3 to 2/3 of on-the-job time.
- Travel- Approximately less than 1/3 of on-the-job time.
- Weight lifted/Force exerted – An average of approximately up to 10 pounds greater than 2/3, up to 25 pounds 1/3-2/3 and up 50 pounds less than 1/3, of on-the-job time, non-continuously
- Vision – must have clear vision near and far, with or without corrective measures
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Environmental – Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a medical environment.
Exposure to biohazardous conditions 1/3 to 2/3 of on-the-job time
Noise – Moderate to Loud (i.e. typical medical practice noise – patients, computers, printers, phones, fax machines, etc.)
Further details, questions, and information can be sent to firstname.lastname@example.org
Please, email your resume and application to email@example.com, mail it to 5350 Eastern Ave, Davenport IA 52807, or fax it to 563-359-1512.